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Community Engagement Rules
- Get Your Contacts in Order
  
  Knowing who you need to reach and how to reach them is the first communication hurdle every organization has to overcome.
- Plan in Advance
  
  Don’t leave your team unprepared. Learn how to plan for the unplanned so you can face the future with confidence.
- Prepare for Delivery
  
  Be prepared to deliver your messages to the people who need to hear them—especially when time is of the essence.
- Make it Easy
  
  Being accessible can save time, money, and a lot of extra headaches. Make it easier for the public to communicate with you through the channels they prefer.
- Show Your Value
  
  Don’t let monthly billings be the only time your residents hear from you. Learn how proactive communication can transform your customer relationships.
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