Work made simple for cities and utilities.
Public employees are used to doing things the hard way. Our tools make your processes easier, cheaper, and more effective.
Schedule a Demo
We’re excited to show you how Yoppify can simplify your processes. Share a few details below and we’ll get in touch.
Trusted by cities, towns, utilities, and special districts
Reach people fast on the channels they trust.
We combine the data you already have with powerful direct messaging solutions and web portals.
Send texts, emails, voice calls, and mailers to residents by service address or geographic area.
Simplify routine manual tasks.
Stop the guesswork and make your job easier by avoiding manual follow-ups, phone calls, and door hangers.
Smart delivery
Notify the right person using automatic messaging channels.
Prioritize texts, emails, voice calls, and mailers to automatically select the best channel available for your intended recipients.
Timely alerts
Trigger alerts based on billing, leaks, outages, usage, and emergencies.
Whether it be delinquent accounts, leaks, or service outages, keep your community informed before problems turn into complaints.
No passwords
Send secure portal links that open directly to personalized details.
Avoid unnecessary phone calls by giving residents access to their information without creating new accounts or managing passwords.
Notify the right person using automatic messaging channels.
Prioritize texts, emails, voice calls, and mailers to automatically select the best channel available for your intended recipients.
Trigger alerts based on billing, leaks, outages, usage, and emergencies.
Whether it be delinquent accounts, leaks, or service outages, keep your community informed before problems turn into complaints.
Send secure portal links that open directly to personalized details.
Avoid unnecessary phone calls by giving residents access to their information without creating new accounts or managing passwords.
Get answers
Talk to one of our specialists to see if we can improve your daily tasks or as part of your procurement process.
Schedule a Consultation
Let's discuss your needs and how we can help streamline your operations. One of our specialists will be in touch shortly.
Why Yoppify?
Built by public employees, for public employees.
We started Yoppify in 2019 after years of working at a public utility. Our management team collectively has over 80 years of public sector experience. We know the reality of too many systems, not enough time, messy data, and manual processes, all while you are trying to serve a community with limited staff. Yoppify makes the hard parts easier with tools built for how public agencies actually get work done.
Simple packages, for everyone.
It doesn’t matter what size your agency is, we have a package that will work for you.
Broadcast System
Easily send mass notifications to any size group of recipients.
- Notify by text, email, voice, and mailer
- Target by geographic area, route, or list
- Import from existing contact systems
- Generate messages using AI assistance
- Built-in maps of service locations
- Templates for routine notices
- Delivery status and reporting
- Opt-out and subscription management
Advanced Workflows
Effortlessly personalize bulk messages with your data and rules.
- Includes Broadcast System features
- Integrate with existing data systems
- Custom messages using service data
- Trigger messages on service events
- Map custom workflows to procedures
- Segment audiences with your data
- Intelligent classification rules
Public Portal and Dashboards
Share personalized information through a secure community web portal.
- Includes Advanced Workflow features
- Secure magic links for easy access
- Completely customizable portal design
- Public pages for community dashboards
- Protected pages for sensitive data
- Share data using existing data systems
Get Started with
Thank you for your interest! Let’s schedule a time to discuss how our solutions can help your organization.
Frequently asked questions
Let us know if you can't find what you're looking for. We're happy to discuss questions about our platform, procurement, security, or working with your data.
How do we buy your service as a public agency?
Most agencies purchase Yoppify as a software subscription. If you need to use a purchase order, we can support that. Let us now if your process requires a formal quote or a vendor packet.
Do you have government pricing or custom contract options?
Our primary customers are government agencies. Pricing depends on what you need and which features you choose. We can accommodate multiple scenarios if needed.
How long does it take to get the service?
It depends on your procurement process but we can have our base platform available within a week if needed. We will then work with you on data and configuration based on your availability.
What data do you need to get started?
Typically you provide service addresses and the contact information you already have, usually from a utility billing system. We then map to that file which will allow for easy updates in the future.
Will this replace our UBS, CIS, or CRM?
No. Yoppify is built as a companion for these systems, not a replacement.
Can we control who can send messages?
Yes. You can set rules and approvals so only authorized staff can send certain notices. You also get a message history so you can see what was sent, by whom, and when.
What about security and vendor review?
We support common public sector security reviews and can provide documentation for your vendor file. Please reach out with specific questions or requirements.
How do we prove messages were sent and delivered?
Each send includes delivery reporting, including delivery status by channel where available. You can export reports and keep an audit trail of message content, recipients, send time, and results.
Is Yoppify a marketing platform?
No. Yoppify is designed to send notifications related to service, such as outage alerts, billing reminders, and service updates. The platform also manages subscriptions and delivery preferences, but is not intended for promotional or marketing campaigns.
How do opt-ins and opt-outs work?
Community members can manage their preferences based on your policy and local requirements. Yoppify helps you honor opt-outs by channel and keeps a record of changes.