Leaks & high usage

Get ahead of leaks and high bill complaints.

Your meter data can show a problem before the next bill does. Use it to flag unusual usage, send a helpful notice, and follow up without working through the same accounts every day.

See the customer notice

Keep your meter and billing systems.
Put their information to work together.

What the readings tell you

1482 Oak Street

Active leak alert

Possible continuous flow at your property

Water use has not dropped to zero since September 12.

Continuous flow
12gal / hr
Estimated loss
288gal / day
Over 5 days
1,440gal estimated

Your water use

Hourly readings

Five days of hourly water use with continuous flowIllustrative readings from September 12 through 16. Every hourly bar includes 12 gallons of continuous flow in yellow, with other use stacked above it in blue. No hour drops to zero. At this rate, estimated water loss is 288 gallons per day, or 1,440 over five days.Gallons0306090120Sep 12Sep 13Sep 14Sep 15Sep 16
Continuous flowOther use

Illustrative readings. You set the thresholds, timing, and wording.

A useful heads-up

Help them find the problem before they see the bill.

Tell people what their readings show and what to check next. Include their service address and a link to usage details in your community portal.

Send by text, email, or voice using the contact information you already maintain.

East Fork

Example leak notice

From East Fork: Your water meter recorded a continuous water flow at 1482 Oak Street. Please check your faucets, irrigation, toilets, and appliances. You can access this meter alarm and water use details here:

https://linktoyourportal.com

Different patterns. Useful next steps.

Not every high reading is a leak.

Continuous flow

Water use that never drops to zero can point to a running toilet, irrigation issue, or another possible leak. Give the customer a reason to check.

High daily use

A jump in use may come from watering, a pool fill, or a change at the property. A timely notice gives people a chance to look into it.

Repeat problems

Keep reminders going when the condition continues. Stop when it clears, without asking staff to track every account by hand.

No daily spreadsheet chase

Know which accounts still need attention.

Review usage, estimated water loss, and the next notice in one place. Spend your time on the accounts that need help instead of rebuilding the same list.

Yoppify continuous-flow workflow showing flagged accounts, estimated water loss, notification steps, and an expanded daily usage chart

Put your meter data to work.

Show us how you handle leak alerts today. We will walk through the notices and follow-up using the information you already have.