Support
We're here to help you get the most out of your Yoppify platform. Our dedicated support team understands the unique challenges facing public utilities and local government agencies.
How Can We Help?
Technical Support
Get assistance with platform features, troubleshooting, data integration, workflow configuration, and portal customization. Our team is available during business hours to ensure your operations run smoothly.
Implementation & Training
Need help getting started? We offer comprehensive onboarding, staff orientation sessions, best practices guidance, and ongoing consultation to help your team maximize the platform's capabilities.
Emergency Communications
When urgent situations arise (ex. water main breaks, boil water advisories, service disruptions), our support team can help you quickly deploy targeted, multichannel communications to affected communities.
Custom Solutions
Have unique requirements? Let's discuss custom workflows, specialized data connectors, or tailored features that address your agency's specific needs.
Get In Touch
Phone
385-200-9677Support Hours
Monday - Friday: 8:00 AM - 6:00 PM MT
Emergency support available for critical issues